Refund and Cancellation Policy
Owner-approved for publish — not counsel-reviewed. Applies to paid USD checkout on idlidu when PayGlocal Payment Links / PayCollect are enabled. Soft-launch waitlist and manual keys are free and have nothing to refund.
1. What this policy covers
idlidu sells time-bounded API / MCP access plans (and related usage). This policy is only about money paid to idlidu for those plans. It does not cover third-party products or datasets you reach through other sites.
2. Cancellation
Plans are bought for a fixed period and do not renew automatically. There is no stored card and nothing to “cancel” mid-cycle beyond stopping use of your keys. Access ends when the paid period ends, or earlier if we suspend for AUP / non-payment as described in the Terms.
3. Refunds
- Within 7 days of payment, before meaningful paid usage: full refund on request.
- After 7 days, or after substantial usage: refunds only where we got something wrong (service unavailable for the paid period, charging error, or a plan that was not what the checkout described). Pro-rata where appropriate.
- Change of mind after heavy use of the APIs is not a refund ground.
4. How to ask
Write to [email protected] from the address on the account, with the order / payment reference if you have one. We answer within a few working days (founder mail — not a ticket SLA) and say yes or no with a reason.
5. How long the money takes
Approved refunds go back to the method you paid with. Once raised with the payment provider: typically a few working days via PayGlocal (subject to your bank / card network). UPI refunds have no instant path.
6. Who takes the money
Payments are collected by Saptarang Ventures (OPC) Private Limited, CIN U43900MH2023OPC413456, which owns and operates idlidu, via PayGlocal when
Payment Links or PayCollect are live. Refunds are issued by the same company through
the same processor. (Earlier drafts named Cashfree and/or PayPal — those are not the
current rail.)
Registered office: C-102, Acropolis Apartments, Thatte Nagar, Gangapur Road, Nashik – 422005, Maharashtra, India